Market AdvantEDGE, LLC (MA) has developed and runs the myPTpro website. MA respects the privacy of all members who register with our website. Your trust is of the utmost importance to us. Because of this, through the use of both company policy and technology tools, we make every reasonable effort to ensure that information held by the www.myPTpro.com website is private, confidential, and secure.

The purpose of this policy is to make sure that you understand:

• what information is collected,
• who is collecting this information,
• how the information will be used,
• who the information is shared with,
• how staff response information is handled,
• steps you should take to protect your privacy and
• how the use of third party links affect you.

What Information Is Collected

MA only collects personally identifiable data, such as names, addresses, e-mail addresses, and health history, for use by our staff for the purposes of answering your questions. This is necessary to provide you such online functionality as our Ask The Pro service. A unique user id and password are required for both you and your physician to access this data.
The information you supply via www.myPTpro.com is considered part of your member record. This information is strictly confidential and will never be shared with anyone without your explicit permission.

Who Is Collecting This Information

www.myPTpro.com serves as an information system to teach you about the various parts of your body, how they work together and how to take proper steps to prevent and care for injuries as you maintain a healthy and active lifestyle. myPTpro.com also utilizes a unique interactive messaging feature that allows its members to Ask The Pro a question related to the physical functioning of their body. We constantly update our knowledgebase with information that will help you make more informed decisions about your health but also provide the messaging capability as we realize that every situation is different and sometimes you have specific questions. We therefore provide you the opportunity to store key healthcare related data in a secure, yet easy to use system.
MA does not sell or release any information you store on www.myptpro.com to any third parties. All information stored here will only be used by staff members for the online functionality noted above and by MA to improve our services, or to develop new services for you, our members

How The Information Will Be Used

As described above, the information gathered is for the purpose of providing a communication mechanism between the member and the myPTpro staff. That data which is applicable to an interaction between the member and staff will be accessible throughout the interaction. For example, if you are submitting an Ask The Pro question, the staff member will see the information you have submitted as part of your question. This will ensure that the staff member has all the necessary data when responding to your question.
Additionally, www.myPTpro.com keeps an audit trail of all your questions. You can always see a history of any previous questions and the staff members’ responses.

Who Is The Information Shared With

For the Ask The Pro communication module to be effective, any information you share through our website is only shared with our staff responding to your question. This data sharing is authorized by accepting the terms of agreement for using the myPTpro service.

How Is Staff Response Information Handled

A complete record of responses sent by our professional staff is stored within myPTpro. At any time you have access to these messages, which is always user ID and password protected. During the registration process, you are required to select your own user ID and password, chosen by and known only by you. Prior to being able to access your account and your history of messages, you are required to enter your user ID and password.

How To Protect Your Privacy

myPTpro servers reside in a secure data center, employing both physical and electronic security systems. All information exchanged between you and the myPTpro server is encrypted using a technology called Secure Socket Layers (SSL). This technology utilizes 128-bit encryption, the highest level of encryption available. Encryption makes transmitted data unreadable to anyone other than the intended receiver. If the URL for a site begins “https”, then you know that SSL technology is being utilized.

Some important steps that you can take to protect your privacy follow.

• Your user ID and password have been selected by you. You are the only one who knows them. Do not share them with others.
• Select a good password. This would be something well known to you, while not being obvious to others. The names of your child, spouse, parent, etc are not examples of a good password. A good password might include a mix of letters and numbers and be meaningful to you, but not necessarily to others. An example could be ohiost8alum.
• When you are finished using the myPTpro.com service, be sure to sign out.

Third Party Links

myPTpro may provide links to certain third party sites, strictly as a convenience for you. MA takes no responsibility for the information contained on these sites and cannot vouch for the privacy policy of each respective site.
No third party is provided access to your records.

Privacy Policy Changes

MA is committed to protecting your privacy. However, from time to time the need may arise to make changes to this privacy policy. Should this happen, you will be notified IN ADVANCE by email of the upcoming change and its effective date. Continued use of the system following that date will signify your acceptance of the change. You will be given the opportunity to reply to the notice and be removed from the system.